Privacy Policy
At Cluster, we are committed to protecting your privacy and ensuring that your personal data is handled in compliance with applicable data protection laws. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.
Personal Data Collection: We may collect personal data from you when you use our services, such as when you register for an account, subscribe to our service, or contact us for customer support. The types of personal data we may collect can include your name, email address, contact information, and other information that you voluntarily provide to us.
Purposes of Data Use: We may use your personal data for the purpose of providing you with our services, including but not limited to account management, subscription management, and customer support. We may also use your personal data for internal purposes, such as improving our services and conducting research or analysis.
Legal Basis for Data Processing: Our legal basis for collecting and processing your personal data may vary depending on the specific circumstances and applicable laws. In general, we may collect and process your personal data based on your consent, the need to perform a contract with you, compliance with legal obligations, or our legitimate interests as a business.
Data Sharing: We may share your personal data with third-party service providers who assist us in providing our services, such as payment processors, hosting providers, and customer support providers. We may also share your personal data with legal authorities or other third parties when required by law or to protect our rights and interests.
International Data Transfers: As a global company, your personal data may be transferred to and processed in countries outside of your country of residence, including countries that may have different data protection laws. We will take appropriate measures to ensure that your personal data is protected in accordance with applicable laws, including the use of standard contractual clauses, where applicable.
Data Retention: We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. We will take reasonable steps to ensure that your personal data is accurate, up-to-date, and securely stored.
Your Rights: You have the right to request access to, correction of, or deletion of your personal data held by us. You also have the right to withdraw your consent to our processing of your personal data, where applicable. We will respond to your requests in accordance with applicable laws.
Data Obtained from Qlik Cloud: In order to properly identify users and grant access to our services, we may collect and store users' email addresses and names obtained from Qlik Cloud. This information is used solely for the purpose of user authentication and ensuring the appropriate functioning of our platform.
Contacting the User: We may contact the user (owner) who has signed up for our service for general communication purposes. This may include sending important service updates, notifications, or other relevant information related to our platform. We value your privacy and will not misuse or share your contact information with third parties for marketing purposes.
Security: We take reasonable measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal data.
Updates to Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our data practices or applicable laws. We will notify you of any material changes to this Privacy Policy by posting a notice on our website or by sending you a notification. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@newhub.com.
Last updated: 05/18/2023
Last updated