Is it safe to provide my tenant's access information?

At our company, we prioritize the security and confidentiality of our client's data, recognizing the immense value of trust in handling sensitive information. To ensure the utmost protection, we have implemented strict measures. Firstly, we do not store any data related to data analysis. This means that the information within your charts and tables is never stored in our databases. Instead, we solely collect the necessary information required to provide our clients with the services they have specifically requested.

It is important to note that all the information you view, such as charts, tables, and key performance indicators (KPIs), is directly sourced from your Qlik Cloud tenant during runtime. We do not store any of this data in our environments.

In terms of tracking usage and performance, we do maintain certain non-sensitive data in our database. This includes the hostname of your tenant and the email address you use to access the platform. By storing this limited information, we can effectively monitor the number of users and gain valuable insights into how our platform is performing, ultimately ensuring we deliver optimal value to our clients.