> For the complete documentation index, see [llms.txt](https://docs.clusterdesign.io/newhub-onpremise/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.clusterdesign.io/newhub-onpremise/license/how-can-i-unblock-an-user.md).

# How can I unblock an user?

For security reasons, we do not allow NewHub users to unblock others, even if they're RootAdmin. If you need to unblock an user, get in touch at **<info@clusterdesign.io>** and we will do it for you.